Cookie Policy

1. WHAT COOKIES ARE & WHY WE USE THEM

1.1. Legal Basis: This policy explains how DOM POUCH LTD uses tracking technology on lootgate.net, in line with the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and the UK GDPR. By using our site, you agree to the practices set out below.

1.2. What Counts as a Cookie: For the purposes of this policy, "cookies" cover small text files, SDKs, tracking pixels, and any other local storage that gets placed on your device while you browse.

1.3. What They're For: These tools help us run the site properly, improve how it works for you, and send certain behavioural information back to us.

1.4. How Long They Last: Some cookies only last for your current browsing session and disappear the moment you close your browser; others stay on your device for longer, sitting there until they expire or you remove them yourself.

1.5. Required by Our Financial Partners: Banks and card networks we work with require us to use these technologies to carry out AML/KYC checks, assess transaction risk, and watch for fraud.

2. TYPES OF COOKIES WE USE

2.1. Essential Cookies: These keep the checkout, shopping cart, and general site functions running. Because the site can't work properly without them, we don't need your consent to use them. They also help us meet risk-assessment requirements set by banks and payment processors.

2.2. Preference Cookies: These remember choices you've made to make your experience smoother, and we only use them if you consent.

2.3. Analytics Cookies: Services such as Google Analytics use these to understand how visitors use the site and to help us improve it; again, we only use them with your consent.

2.4. Marketing Cookies: These help measure how well our campaigns perform and let us show you more relevant ads; use of these always depends on your consent.

3. THIRD PARTIES INVOLVED

3.1. Outside Providers: Various third parties — fraud-detection firms, analytics companies, card schemes, and banks — may place their own cookies on our site.

3.2. Tracking Across Sites: These third-party cookies can potentially follow your activity and purchase history across other websites, not just ours.

3.3. Compliance-Related Cookies: Several of these third-party cookies exist specifically to help verify transactions and meet AML/KYC requirements. Where the law requires it, they stay switched off until you give consent through our preferences tool.

4. MANAGING YOUR CONSENT

4.1. First Visit: When you first land on the site, you'll see a banner asking you to accept, reject, or customise your settings for non-essential cookies.

4.2. Essential Cookies Run Automatically: Because they're needed to process payments securely, essential cookies activate regardless of what you choose in the banner.

4.3. Changing Your Mind Later: You can update or withdraw your consent at any time, either through your browser settings or via the Cookie Preferences link in the site footer.

4.4. What Happens If You Say No: Turning off non-essential cookies may reduce some functionality, but blocking essential cookies will stop the cart and checkout from working properly. We recommend leaving essential cookies switched on so purchases go through smoothly and compliance requirements are met. Cookies needed for AML purposes will keep running even if you withdraw general consent.

5. YOUR RIGHTS & HOW TO CONTACT US

5.1. Your Rights: Under UK data protection law, you can ask us to delete or limit the use of data collected via cookies, find out what data we hold on you, and withdraw consent for non-essential cookies whenever you like. You can also complain to the relevant regulator if you're unhappy with how we handle your data.

5.2. Limits on Deletion Requests: Note that cookies used for AML checks and fraud prevention are tied to our legal obligations, so they may keep operating even if you ask us to delete your data.

5.3. Getting in Touch & Policy Updates: For any questions about cookies, use our contact form or email info@lootgate.net. We may update this policy from time to time, and continuing to use the site after an update means you accept the revised version.