DOM POUCH LTD
lootgate.net
1. How do I buy a skin on lootgate.net?
Pick the item you want from our catalogue and place your order. Once your payment is confirmed, the item is automatically sent to your linked Steam account via a trade offer.
2. How long will it take to receive my purchased skin?
Delivery is usually completed within 7 days, though technical issues can occasionally push this out to 14 days. If we go beyond that, you're entitled to either a free replacement or a full refund.
3. Can I cancel my order or get a refund?
You can cancel before your payment has gone through by emailing info@lootgate.net. Once a digital item has been accepted on Steam, it can no longer be refunded, unless local law says otherwise.
4. How do I sell my skins on lootgate.net?
List the item you want to sell from your own Steam inventory. Once a buyer is found, transfer it exactly as instructed by the platform. A 10% commission applies to every completed sale.
5. How and when do I get paid after a sale?
Payouts are usually sent within 3 to 7 business days after delivery to the buyer is confirmed, provided your payout details are correct. Payouts range from a minimum of €10 to a maximum of €5,000.